You can return any item for store credit or exchange it for a different item within 28 days of receiving your order. If anything in the order is incorrect or needs to be exchanged, reply to the original order confirmation with the issues and send the items back to our New York address, listed below. We recommend returning the items using a traceable service, so you’ll have proof of postage in case the parcel goes missing.
We want to ensure you love the items you get, so we are happy to exchange items you aren't happy with. All items will be inspected on return – if anything arrives in a condition unsuitable for resale, you may not be eligible for an exchange and we may send the goods back to you. All returns will be processed within 2-3 working days of the items being received by our store, and you will receive a new shipping confirmation when the correct items are sent back to you. No additional shipping fees will be charged.
New York Address:
330 East 11th Street
New York, NY 10003